What constitutes a good flight?
Ask five customers and get five different answers. One may state that it’s a timely flight that determines whether or not they’ll give an airline a positive review. Another may stress the need for comfortable seating due to their weight. An element many customers will agree on regardless of their personal reasons for traveling is the appeal of a good airplane display. Long flights and work-related stress can eat away at the travel experience, leaving in flight entertainment systems to bridge the gap. When renovating your airline, consider looking into aircraft interior products to boost opinion on your brand.
Here are five reasons why you should consider bolstering your IFE monitors or adding a slew of new movies to your roster.
Business And Leisure Flights Are On The Rise
Airline flights are becoming more common than ever. In fact, back in 2013 total passenger numbers exceeded three billion for the first time in history. It’s estimated eight million people will fly every day, for reasons ranging from domestic vacation travel to international business, and airlines are more competitive as a result. Customers will outright skip over airlines if they’re missing basic wi-fi features or tablet carry-ons, both of which will be explored in the list below. How is yours holding up?
Customers Want To Be Entertained On Their Flight
Flights can be brief transitions. They can also be incredibly long. When you want to keep your customers coming back for another positive experience, providing high-quality in flight entertainment systems will ensure they’re never bored or agitated. A study on travel preferences found just over 40% of airline passengers watch movies on their flight. This same study also found 20% of airline passengers like to read and just under 20% prefer to sleep. Is your airline making sure everyone’s on the same page?
Carry-On Additions Are Incredibly Important
What else do customers look for in their travel experience? Carry-on additions are proving to be a significant gamechanger. According to a 2013 Air Travel Survey 25% of respondents stated they would actually consider switching airlines if wi-fi was not available. Another 40% also said they consider an iPad or tablet extension to be a vital part of their travel experience. Lastly, nearly 60% prefer to use smartphones to supplement their travel experience, using them to check in-flight status alerts and check their e-mail.
A Full Package Will Yield Big Results
With travel experiences only more varied by the day, providing a full package will keep everyone’s bases covered no matter what. This means an airplane display that’s both high-definition and accessible, with closed captioning for deaf and hard-of-hearing customers. In flight entertainment companies are constantly updating their movies, shows and music videos to keep up with trends, to boot. Today more than three out of four domestic trips are taken for leisure purposes, making entertainment a must-have for many.
Improving Your Airplane Display And Entertainment Features
A good flight is more than just an affordable ticket or convenient boarding location. It’s all the little details that go into the travel experience, blending seamlessly together to leave a customer feeling refreshed when they arrive at their destination. An aircraft interiors expo should be high on your list if you want to stay up-to-date on all the latest features customers are craving. An airplane display should have crisp color, closed captioning and plenty of options to take the humdrum out of a standard flight. Direct spending by both resident and international travelers in the United States now averages $2 billion per day.
A good flight means many things to many people. Make sure a lack of entertainment or technological accommodation is never a reason why a customer passes you over.